Financial Aid Advisor, UC Irvine Office of Financial Aid & Scholarships                        08/2013-present

 

--Advises and answers questions regarding various types of aid programs, student budgets, fee payment, financial aid deadlines, terms and conditions of awards, etc. 

--Responds to communications from students, parents, and community (written, in person, and by phone) pertaining to status of the student's file, and provides instruction for necessary action needed by the family in order to complete the processing of their application/award(s).

--Provides in-depth information and instructions for completion of all financial aid applications, such as FASFA, CA Dream Act Application, verification worksheets, and various loan applications. 

--Provides assistance with the online process of applying, accepting, and receiving financial aid. 

--Advises students and parents on Direct Loan application processes for both the student and parent loans.

 --Analyzes student data and verifies the integrity of documentation (e.g., DHS, Social Security, etc.) to determine eligibility for student aid programs. Processes documents for the initial and follow-up evaluation of student files.

 --Provides training to new work-study student employees. 

--Utilizes Project On-Base computer system for the scanning, viewing and printing of documents. Assists with maintaining filing system for all documents scanned. Provides clarity in disseminating information to other staff for easy retrieval. Follows up on incorrect social security numbers and names. 

--Responsible for organizing paper flow at the beginning of each new award cycle year.

--Reviews high school and college transcripts in order to calculate the GPA for new Cal Grant applicants. Notifies and verifies reported GPA and educational level to California Student Aid Commission (CSAC). 

--Reviews for approval/denial student Emergency Loan applications.

--Processes Morrison loan to assist students with paying fees at the deadline.

Instructional Assistant, Lindbergh Schweitzer Elementary                                         01/2013-05/2013

• Planned and taught Literacy, Math, and Science Lessons to the whole class and small groups.

• Provided one-on-one and group tutoring to 5th and 6th grade students.

• Provided support to teacher by helping organize the classroom, grading assignments and administering tests, and keeping students on task during classroom instruction.

Residential Student Coordinator, Office of Academic and Instructional Services     07/2012-09/2012

• Monitored residential halls during Summer Bridge Program.

• Maintained office and provided administrative support to Academic Transition Program Coordinator and Assistant Coordinator.

• Planned and executed educational events and leadership opportunities for 150 diverse Summer Bridge participants.

• Trained and consulted Academic Transition Counselors to develop their peer counseling, conflict management, and crisis intervention skills.

• Designed and lead the Summer Bridge Queer Forum, facilitating discussions about sexual identity and intersectionality.

 

Academic Transition Counselor, Office of Academic and Instructional Services      07/2011-06/2012

• Increased UC San Diego retention rates by providing academic advising and personal guidance to culturally diverse freshmen and transfer students during weekly one-on-one counseling sessions.

• Practiced effective listening and communication skills while consulting students.

• Facilitated group meetings and discussions with the emphasis on social justice topics.

Event Coordinator, TRiO Educational Talent Search                                                   09/2010-06/2011

•    Planned and executed monthly educational events for 800+ middle and high school students, including the ordering of transportation, catering, and speakers.

• Established educational partnerships with university faculty, staff, and students during outreach activities.

• Supervised office staff, managed program office, conducted weekly mail outs, and performed weekly data entry.

• Responded quickly to changing circumstances, and dealt effectively with multiple deadlines and interruptions.

 

Office Assistant, TRiO Educational Talent Search, UC San Diego                               09/2009-06/2010

• Designed and updated program website and outreach resources, such as flyers, brochures, and newsletters.

• Performed filing, faxing, data entry, and generated program reports, documents, and letters.

• Participant management, including email reminders, participant roster, and organized participant electronic and paper confidential files.

• Inputted data, performed office errands, scheduled meetings and reserved rooms, and participated in phone banking of students and parents, using effective communication techniques.